Privacy Policy

Effective Date: March 2026

1. Introduction

SiteScreen LLC ("SiteScreen," "we," "us," or "our") operates getsitescreen.com. This Privacy Policy describes how we collect, use, and protect your information when you use our environmental risk intelligence platform.

2. Information We Collect

Account Information

When you create an account, we collect:

Name
Email address
Company name
Phone number
Job title

Payment Information

Payment processing is handled by Stripe. We do not store full credit card numbers on our servers.

Property Search Data

Property addresses searched
Reports purchased
Search history

Usage Data

IP address
Browser type and version
Pages visited and time spent
Referring URLs
Device information

Cookies and Similar Technologies

Session cookies
Analytics cookies
Preference cookies

3. How We Use Your Information

To provide, maintain, and improve the Service
To process payments and deliver reports
To generate environmental risk screening reports
To communicate about your account, purchases, and service updates
To send marketing communications (with opt-out option)
To analyze usage patterns and improve the platform
To detect and prevent fraud or abuse
To comply with legal obligations

4. How We Share Your Information

We share information only as described below:

Payment Processors: Stripe for payment processing
Authentication: Clerk for user authentication and account management
Cloud Infrastructure: Vercel for hosting, Neon for database storage
AI Services: Anthropic for AI-generated report analysis
Analytics Providers: To understand usage patterns
We may disclose information when required by law, subpoena, or government request
In connection with a merger, acquisition, or sale of assets

✓ We do NOT sell your personal information.
✓ We do NOT share property search data with third parties for their marketing purposes.

5. Data Retention

Account data is retained while your account is active and deleted within 30 days of account closure.
Payment records are retained for 7 years per tax and accounting requirements.
Property search and report data is retained for the life of the account.
Usage data is retained for 24 months.

6. Data Security

We implement industry-standard security measures including:

TLS/SSL encryption in transit
Encryption at rest
Access controls and authentication requirements
Regular security reviews

No system is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

7. Your Rights

General Rights

Access your personal information
Correct inaccurate information
Delete your personal information

California Residents (CCPA/CPRA)

Right to know what personal information we collect
Right to delete personal information
Right to correct inaccurate information
Right to opt-out of sale/sharing (we don't sell data)
Right to non-discrimination for exercising your rights

To exercise any of these rights, contact us at support@getsitescreen.com. We will respond within 45 days.

International Users (GDPR)

The Service is designed for and directed at users in the United States. SiteScreen reports cover U.S. properties only and rely on U.S. government databases. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

For users in the European Economic Area (EEA) or United Kingdom, our legal basis for processing personal data is the performance of a contract (providing the Service you requested) and our legitimate business interests. You have the right to access, rectify, erase, restrict processing, and port your data. To exercise these rights or lodge a complaint, contact us at support@getsitescreen.com.

8. Cookies

We use the following types of cookies:

Essential cookies — required for site functionality
Analytics cookies — to understand how users interact with the Service
Preference cookies — to remember your settings

You can manage cookies through your browser settings. Note: disabling certain cookies may affect Service functionality.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email at least 30 days before taking effect. Continued use of the Service after changes constitutes your acceptance of the updated policy.

12. Contact Us

Questions or concerns about this Privacy Policy? Contact us at support@getsitescreen.com.